FAQ

Q. When will ship out order? How long can get the package?

 A: Your package can ship out in within 24 hours after get your payment:

           1. Standard Shipping like can be delivered in 12~20days;

           2. Expedited could be delivered in 35~60 days;

     
Q. How to protect my privacy? Does anybody will know what's inside?

A: Please don't worry, we will wrap the product with discreet packing, and write name "Massager" etc on the package, so nobody will know what's inside.

Q: What if the pakcage can not delivered?

A: Please don't worry, most of our customer can get the package, but if due to some uncontrolled reason you can not get it in 2 month after shipping, please contact us for full refund or free resend.


Q: What if the product have problem, like damage or quality problem?

A: Please don't worry, all our product pass the strict quality control before send out, but if you receive the product have problem or broken, please contact us at the first time, we will try our best to Solve your problem.


Q: Why we don't reply your message?

A: Dear friend, our working time is Beijing time AM 9:00- PM:07:30 (except Weekend), please leave us a message, we will reply you soon in 24 hours.